Help
Help & delivery.
Answers to common questions about ordering, delivery, and menu selections.
Ordering
Anyone can browse the menu. To add dishes and check out you’ll need an account — if you start an order while signed out, we’ll pick up exactly where you left off after you sign in.
Prices on the menu are checked again by our server at checkout, along with any delivery fee, service fee or tax, so the total you see before placing an order is the total that applies.
Delivery information
- Enter your delivery address at checkout, including apartment, suite, or building details.
- Add a gate code, landmark or drop-off note in the delivery instructions.
- Our couriers ensure each order is transported in climate-controlled carriers to preserve temperature and texture.
- Delivery fees and estimated arrival times are clearly presented before you confirm payment.
Allergens & dietary needs
Each dish lists its ingredients and declared allergens. Cross-contact is possible in a shared kitchen, so we can’t guarantee any dish is completely allergen-free. If you have a severe allergy, please contact our culinary team before ordering.
Contact
Need assistance with an active order or have a special request? Email our concierge team at concierge@noirtable.com.